As discussed in the Integrated Care Teams Playbook, empanelment is the pairing of customer- owners and Integrated Care Teams. SCF does not assign customer-owners to care teams (except in the case of newborns; more information on this is included in the newborn empanelment section), but rather allows them to choose their care teams. This supports the building of relationships between customer-owners and their care team. If possible, all customer-owners your organization serves should be empaneled to a care team, and should always be seen by that care team and work with that team on their health goals and needs.

This supplement contains additional information related to empanelment.