Southcentral Foundation’s Integrated Care Teams Playbook includes information about all aspects of implementing and sustaining integrated care teams, including but not limited to team composition, roles and responsibilities of each member, improving access for customer-owners, workload balance, empanelment, facility considerations, data considerations, improvement and innovation, and more. This information comes from SCF subject matter experts who have been with SCF since before ICTs were established and were key figures in SCF’s system transformation. The playbook also includes tools SCF still uses in operating its ICTs today.